Privacy Policy
Last updated: June 2026
This Privacy Policy describes how EsimDZ collects, uses, and protects your personal information.
1. Data Controllers
| 🇷🇴 Romanian Entity | 🇩🇿 Algerian Entity |
|
STUDYGATE S.R.L. CUI: 52517078 | J2025070256003 București Sectorul 1, Str. Știrbei Vodă, Nr. 4, Scara 4, Etaj 2, Apt. 127, Romania contact@esimdz.com |
SOUDAKI LARBI (Auto-Entrepreneur) Carte N°: 28767809 07 Rue MOhamed ISsaad, Mouzaia, Blida, Algeria contact@esimdz.com |
2. Data We Collect
- Account data: name, email, phone number, country
- Payment data: transaction ID, amount (we do not store card numbers)
- Usage data: eSIM activations, top-ups, order history
- Technical data: IP address, device type, browser, app version
- Google Sign-In: name, email, profile picture (if you use Google login)
3. How We Use Your Data
- To create and manage your account
- To process payments and deliver eSIM products
- To send order confirmations and service notifications
- To respond to support requests
- To improve our platform and services
- To comply with legal obligations
4. Legal Basis for Processing
We process your data based on contract performance, legal obligation, and legitimate interest. For Algerian users, processing complies with Law 18-07 on personal data protection.
5. Data Sharing
We do not sell your personal data. We may share data with:
- EuPlatesc (EUROPAYMENT SERVICES S.R.L.) — card payment processing for international customers
- SATIM — CIB/Dahabia payment processing for Algerian customers
- eSIM providers — to activate your eSIM
- Firebase (Google) — push notifications
- Legal authorities — when required by Romanian or Algerian law
6. Data Retention
We retain your personal data as long as your account is active or as required by law (minimum 5 years for financial records under Romanian and Algerian regulations).
7. Your Rights
EU/Romanian users (GDPR): right to access, correct, delete, object, portability, and withdraw consent.
Algerian users (Law 18-07): right to access, correct, and delete your personal data.
To exercise these rights: contact@esimdz.com
8. Cookies
We use cookies to maintain your session and improve your experience. You can control cookies through your browser settings.
9. Security
We implement industry-standard security measures. Payments are processed through PCI-DSS compliant gateways.
10. Contact
contact@esimdz.com
11. Consumer Rights
Romanian / EU Customers:
- ANPC: https://anpc.ro
- ANPC-SAL: https://anpc.ro/ce-este-sal/
Algerian Customers:
- Direction du Commerce et de la Promotion des Exportations: https://www.commerce.gov.dz
- Disputes: You may contact us directly at contact@esimdz.com before escalating to authorities.
